Privacy Policy
How we protect and handle your data
Last updated: June 19, 2025
hlthz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health monitoring service and API platform.
By using hlthz, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Personal Information
When you create an account, we collect:
- RequiredAccount Details: Name, email address, username, and encrypted password
- RequiredOrganization Data: Organization name, description, and member roles
- RequiredProject Information: Project names, descriptions, and configurations
Monitoring Data
- OperationalApplication URLs: Endpoints you configure for health monitoring
- OperationalHealth Check Results: Response times, status codes, success/failure data
- OperationalAuthentication Credentials: API keys, tokens (encrypted and secured)
- OperationalConfiguration Settings: Check intervals, timeout values, retry settings
Usage Analytics
- AnonymousPerformance Metrics: API response times, system uptime, error rates
- AnonymousUsage Statistics: Feature usage, dashboard interactions (aggregated)
Service Delivery
- • Execute health checks on your configured endpoints
- • Store and analyze monitoring data for your dashboards
- • Send alerts and notifications when issues are detected
- • Provide API access for integrations
Account Management
- • Authenticate and authorize access to your account
- • Manage your subscription and billing
- • Provide customer support
- • Send important service updates
Service Improvement
- • Analyze usage patterns to improve our platform
- • Develop new features and capabilities
- • Ensure system performance and reliability
🛡️ Security Measures
- • Encryption: All data in transit and at rest is encrypted using industry-standard protocols
- • Access Controls: Role-based permissions and multi-factor authentication
- • Infrastructure: Hosted on secure, compliant cloud platforms
- • Monitoring: 24/7 security monitoring and intrusion detection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in these limited circumstances:
- Service Providers: Trusted vendors who help us operate our service (hosting, payment processing)
- Legal Requirements: When required by law, court order, or government request
- Business Transfer: In the event of a merger, acquisition, or sale of assets
- Protection: To protect our rights, property, or safety, or that of our users
Account Data
Retained while your account is active, plus 30 days after deletion
Monitoring Data
Retained according to your plan (3-30 days), then automatically deleted
Analytics Data
Anonymized data retained for up to 2 years for service improvement
Legal Data
Some data may be retained longer for legal compliance
You have the following rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your account and data
Portability
Export your data in a machine-readable format
Restriction
Limit how we process your information
Objection
Object to certain processing activities
To exercise your rights, contact us at [email protected] or through your account settings.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- • Standard contractual clauses approved by regulatory authorities
- • Adequacy decisions recognizing equivalent privacy protection
- • Your explicit consent where required
hlthz is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.
If you have any questions about this Privacy Policy or our privacy practices, please contact us: